PointClickCare Reporting & Integration Automation
Can you build custom dashboards and reporting on top of PointClickCare?
Yes — AccellionX extracts data directly from PointClickCare across all facility subdomains and feeds it into a unified reporting and dashboard layer. Nothing is ripped out: your clinical teams keep using PCC exactly as they do today.
| What we build | How it works |
|---|---|
| ADT intake syncs | Automated on every admission, discharge, or transfer |
| Census & occupancy rollup | Pulled from every community subdomain, normalized daily |
| Billing reconciliation | ERA data matched against PCC charge records automatically |
| Corporate dashboard | Side-by-side view across all communities, no manual exports |
| AI query layer | Plain-English questions answered against live PCC data |
Operators run PointClickCare per community, but the data stays trapped — no portfolio-level rollup, reporting means manual exports and re-keying, and leadership sees trailing numbers instead of live ones. We change that without touching your clinical workflows.
Concrete automations on top of PCC
These are not integrations in the sense of a data warehouse migration or a middleware platform subscription. They are purpose-built automations that sit on top of PointClickCare, read what's already there, and push it where it needs to go — automatically, on a schedule, with retry logic and error handling built in.
ADT Intake Syncs
Admissions, discharges, and transfers written to your data store the moment they happen in PCC — not the next morning after someone runs an export. Every community, every event, automatically.
Census & Occupancy Reporting
Real-time census figures pulled from every community subdomain and normalized into a single schema. Month-over-month trending, payer-mix breakdowns, and bed-utilization rates — without a single manual export.
ERA Billing Reconciliation
Electronic remittance data matched against PCC charge records automatically. Unmatched items flagged for review. Outstanding balances surfaced at the portfolio level so nothing falls through between communities.
Automated User Provisioning
New staff accounts created, role assignments applied, and inactive accounts suspended on schedule — across every facility login — without coordinators manually cycling through each community portal.
One live view across every community
The extracted data feeds a corporate operations dashboard that shows every facility side by side. No pivot tables, no waiting for someone to compile last night's numbers. And on top of the dashboard sits an AI query layer — ask "which community had the most move-outs last month?" or "what is our current long-term-care census across all buildings?" and get a structured answer instantly.
- Census, occupancy and payer-mix for every community in one view
- Side-by-side performance comparison across buildings
- Drill-down from portfolio to community to resident level
- AI query layer — ask operational questions in plain English
- Twice-daily automated sync with a manual refresh trigger
- Role-based access: corporate leadership vs community staff
AI query layer example: Leadership types "How many residents are on Medicaid across all communities?" The system queries the live database and returns a structured breakdown by community — no spreadsheet, no delay, no analyst required.
Before & after
Every row below represents a real workflow that exists in multi-site senior care operations today. None of it requires replacing PointClickCare.
| Before | After |
|---|---|
| Leadership waits for morning email reports compiled by hand | Live portfolio dashboard updated automatically, available 24/7 |
| Census figures require logging into each community separately | All six communities visible in one rollup view |
| Billing reconciliation is a manual spreadsheet exercise | ERA matching runs automatically; exceptions surfaced in a queue |
| New staff provisioned manually in each facility login | User provisioning automated across all communities |
| No way to compare community performance without custom reports | Side-by-side metrics with month-over-month trending |
You keep PointClickCare. We make it work harder.
The standard pitch from platform vendors is migration: move all your data, retrain your clinical staff, rebuild your workflows, and pay a higher per-seat fee for the privilege. The real cost of that — including staff time, productivity loss, and change management — routinely exceeds the quoted price by two or three times.
Everything we build sits on top of PointClickCare as an extraction and orchestration layer. Your clinical teams continue using the same screens they know. The care records, medication administration logs, and incident documentation stay exactly where they are. What changes is what leadership can see and what administrative staff no longer have to do by hand.
The architecture is also additive: when you add a new community, a new data source, or a new report requirement, the pipeline extends to cover it without rebuilding from scratch.
Technologies used
Senior Living Operations Dashboard: Unifying Six Multi-Site Facilities
A multi-site senior care group was running six communities on separate systems with no portfolio view. We extracted data from an EHR with no API, consolidated three disconnected sources, and delivered a live corporate dashboard with an AI query layer — in 12 days. Manual daily reporting was eliminated entirely.
Book a Senior Care Automation Audit
A 45-minute working session to map your current reporting workflows, identify the highest-value automations for your portfolio, and outline what delivery looks like. No slides, no sales pitch.
Also see: Senior Care automation overview · Multi-community dashboards